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Management & Maintenance

Work orders, urgent issues and day-to-day building support.

JOTL is proud to be professionally managed by First Community Management (FCM). We are professionally managed for the benefit of all members. Having a professional manager ensures that you will receive prompt and professional service when you have a question, concern or maintenance request. You may contact FCM for any concern you have, including certain issues within your unit.

Our building custodian can provide some minor repair services in your unit at no charge, such as some minor plumbing, electrical or mechanical repairs. The labor may be complimentary, but you will be responsible for the cost of any materials necessary. Please contact FCM first to determine if a repair you need done can be completed by our building custodian before you hire another company.

Non-Emergencies

Here’s how you can contact FCM:

Call FCM at 312-829-8900Email FCM at jarvisonthelake@condomanagement.com

Emergencies

For life-threatening emergencies, please call 911.

Call 911

For urgent association matters, such as maintenance issues that are causing property damage, please call FCM at 312-829-8900.

Call FCM at 312-829-8900

Community Management System

FCM provides a resident portal for our community management system. It allows you to:

  • Pay assessments
  • Review your payment history
  • Download association documents, including all notices sent to unit owners this year
  • View a directory of unit owners
  • Manage violations

To find association documents: Sign in to the resident portal, open the Information menu, then choose Documents.

If you have any trouble setting up your resident portal account, please contact FCM by telephone or email.

Resident loginOpen the JOTL resident portal

Building Custodian

JOTL’s building custodian is E&E Handyman & Cleaning Service. Admir, Ruben, and the E&E team provide our building services engineering, maintenance and janitorial services. If you need assistance, please do not contact E&E directly. Please always contact FCM by creating a work order request.

Request a work order